Return & Refund Policy

Last updated: June 30, 2026

We want you to love your Cordavi piece. If something isn’t right, we’re here to help.

Returns

We accept returns within 14 days of delivery. To be eligible for a return, items must be:

• Unworn and in original condition
• Free from damage, scents, or signs of use
• In original packaging

As each piece is handcrafted, we are unable to accept returns on custom or personalized orders.

How to Initiate a Return

To start a return, please contact us through our contact page with your order number and reason for return. We will provide return instructions within 2 business days.

Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed to your original payment method within 5–7 business days.
• Original shipping charges are non-refundable.

Damaged or Incorrect Items

If your order arrived damaged or you received the wrong item, please contact us within 48 hours of delivery with photos. We will arrange a replacement or full refund at no additional cost to you.

Exchanges

We do not offer direct exchanges at this time. If you’d like a different item, please return your original order and place a new one.

Contact Us

For any questions about returns or refunds, please reach out via our contact page.